Privacy Policy | PetFirst

Privacy Policy

Metropolitan General Insurance Company is committed to protecting your privacy. This Privacy Policy applies to Metropolitan General Insurance Company and governs data collection and usage. By becoming a customer of Metropolitan General Insurance Company, you consent to the practices described in this statement below.

 

COLLECTION OF YOUR PERSONAL INFORMATION

Metropolitan General Insurance Company collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Metropolitan General Insurance Company also collects demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

If you directly disclose personally identifiable information or personally sensitive data through Metropolitan General Insurance Company public message boards, while Metropolitan General Insurance Company does not collect this data, this information may be collected and used by others. Note: Metropolitan General Insurance Company does not read any of your private online communications.

USE OF YOUR PERSONAL INFORMATION

Metropolitan General Insurance Company collects and uses your personal information to deliver the services you have requested. Metropolitan General Insurance Company also uses your personally identifiable information to inform you of other products or services available from Metropolitan General Insurance Company and its affiliates. Metropolitan General Insurance Company may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Metropolitan General Insurance Company does not sell, rent or lease its customer lists to third parties. Metropolitan General Insurance Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Metropolitan General Insurance Company may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Metropolitan General Insurance Company, and they are required to maintain the confidentiality of your information.

Metropolitan General Insurance Company also may share your personal information with third party retailers through which our products are offered.  Those third parties and their affiliates may use the information in connection with their customer loyalty or rewards programs, and to market to you, and for other purposes. If you would like to opt out of such disclosure to non-affiliated third parties (other than those required or permitted by law), you may call us at 1-866-937-7387 or write to us at the following address:

Metropolitan General Insurance Company
400 Missouri Avenue
Jeffersonville, IN 47130

In addition, Metropolitan General Insurance Company will disclose your personal information as permitted by law, without notice, and if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Metropolitan General Insurance Company; (b) protect and defend the rights or property of Metropolitan General Insurance Company; and, (c) act under exigent circumstances to protect the personal safety of users of Metropolitan General Insurance Company, or the public.

SECURITY OF YOUR PERSONAL INFORMATION

Metropolitan General Insurance Company secures your personal information from unauthorized access, use or disclosure. Metropolitan General Insurance Company secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

CHANGES TO THIS STATEMENT

Metropolitan General Insurance Company will occasionally update this Privacy Policy to reflect company and customer feedback. Metropolitan General Insurance Company encourages you to periodically review this Policy to be informed of how Metropolitan General Insurance Company is protecting your information.

CONTACT INFORMATION

Metropolitan General Insurance Company welcomes your comments regarding this Privacy Policy. If you believe that Metropolitan General Insurance Company has not adhered to this Policy, please contact Metropolitan General Insurance Company at:

400 Missouri Avenue
Jeffersonville, IN 47130

We will use commercially reasonable efforts to promptly determine and remedy the problem.

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