Pet insurance for dogs and cats works differently than human healthcare plans. Medical insurance for pets is owner reimbursement based. This works in favor for pet parents since it allows you to use any licensed veterinarian, emergency clinic or specialist in the United States. You never have to worry if a provider is “in-network”, because there are no networks.
Filing a claim is much easier than you might think. You’ll need three things:
When you’ve got those documents in order, you can submit your claim to PetFirst. Once your claim has been filed, PetFirst will reach out to your vet if there’s any additional information we need. Hassle-free!
You can submit your claim via PetFirst Pet Insurance’s online portal, email, fax, or mail. Be sure to send the claim form, veterinary records, and an itemized invoice in order to get your claim processed quickly and money back your pocket. You must submit a claim within 90 days of the treatment or invoice date.
877.281.3348
PetFirst Pet Insurance, Attn: Claims Department
400 Missouri Avenue, Jeffersonville, IN 47130