Tips for Doggy Beach Time
The summer season is the time for your dogs (and…
Status: Full Time
Reports to: Supervisor of Customer Experience
The Customer Experience Specialist will work directly with pet parents to provide solutions to their pet insurance needs and act as a liaison for internal departments such as claims, billing and sales. He or she will work to improve customer retention by problem solving, educating, and providing a WOW! experience for their customer.
Essential Duties and Responsibilities:
Essential Knowledge, Skills, and Abilities:
Beneficial Knowledge, Skills, and Abilities: