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855-270-PETS (7387)

Monday–Friday, 8am–9pm EST

One Quartermaster Court
Jeffersonville, IN 47130
Fax 877-281-3348

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Why PetFirst?

SIMPLE TAILORED PLANS

Every pet has different needs. Most pet insurance companies offer a few standard plans with rigid restrictions and exclusions that don't allow any accommodation for the special circumstances of your pet and family. Other pet insurance companies insist on a benefit schedule that doesn't take into account what you're actually paying for vet bills. With our flexible Coverage Guide, PetFirst allows you to simply customize our plans with riders to create the insurance plan that is right for you, with reimbursement based on your expenses, not a benefits schedule.

FOLLOW THESE STEPS TO BUILD YOUR CUSTOM PLAN: 

  1. Review our plans: Accident & Illness or Lifetime Coverage OR Enter your information to start our simple Coverage Guide and select a plan
  2. Tailor the Limit, Deductible and Reimbursement rate to fit your budget & needs
  3. Add any Riders to expand your plan to cover any special situations that apply to you
  4. Review the exact price and coverage details of your Customized Plan
  5. Purchase your tailored plan in a secure and easy One-Step Checkout

MULTIPLE PET PLANS

Do you have multiple pets in your family? Think that means you can’t afford pet insurance coverage? Think again.PetFirst’s Family Plans are designed especially for multi-pet households. With this option, pet parents can insure up to three pets under one plan for a fraction of the cost. Family coverage may include cats, dogs or a combination of the two.

EASY CLAIM SUBMISSION

Policyholders can submit claim forms, itemized receipts and veterinary records to PetFirst via mail, fax or email.

Download Claim Form
Download Claim Form Checklist
Download Claim Appeal Process Form

Mailing Address:
PetFirst
Attn: Claims Department
One Quartermaster Court
Jeffersonville, IN 47130

Fax:
1.877.281.3348

Email:
SubmitClaim@petfirst.com

MEMBERSHIPS AND AWARDS

North American Pet Health Insurance Association (see: membership list)

Petfinder Seal of Approval (see: program description)

NAPHIA LogoPetfinder Seal

 

 

 

OTHER INFORMATION

Pet Insurance FAQEmployee Benefits Information

 

Get a Quote Now

You're just 2 steps from getting a quote!

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How It Works

Pet insurance reimburses pet owners for veterinary costs, and works very differently than human healthcare. Choose the coverage, deductible & premium to fit your budget & needs. Pay a predictable premium; when your pet gets sick or hurt, visit the same vet you always use.

You pay the vet, send us the bill & we reimburse you according to your personalized plan, with the fastest payment times in the industry. No worrying about whether it will fit in your budget. No arguing with your vet about following an insurance company’s benefits schedule. PetFirst lets you put your pet’s health first.

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Coverage Guide
Coverage Guide

You're just 2 steps from getting a quote!

Choose a pet
Cat
Dog

You can add pets to your
plan later.

Next >
pet
Cat
Dog
Add pet >
pet
Cat
Dog
Add pet >
pet
Cat
Dog
X