Veterinarian Partnerships | PetFirst

Veterinarian Partnerships

First and foremost, we want to thank you and your practice for providing exceptional care for all furry family members. At PetFirst, we are committed to allowing you to continue doing what you do best – take care of animals.

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Why Partner with PetFirst Pet Insurance?

Grow your business

Without the full burden of treatment costs, pet insurance policyholders schedule 40% more veterinary visits.

Increase revenue

Pet insurance policyholders spend twice as much on veterinary care over the life of their pet.

Offer the highest quality care

Veterinarians that offer pet insurance commonly experience 41% higher stop treatment levels than vets that do not.

The PetFirst Promise

  • To offer a pet insurance plan that doesn’t promote managed care principles or determine cost of services.
  • To advocate each veterinary facility should establish its own fee structure.
  • Simple to use for policyholders, and PetFirst’s claim process is much more user friendly that competitor claim processes. 
  • Zero risk commitment for vets. 
  • Customer Service Reps are available to assist veterinarians!

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Veterinarian Starter Kit

Shelter and veterinarian starter kits

Becoming a PetFirst veterinary partner is simple! Contact us to get started with a free, no-obligation starter kit.  Request a Vet Starter Kit

Partner Stories

. . . I immediately took her to my trusted veterinarian for tests, and she had high liver enzymes.  A recent consumer alert about jerky dog treats was on the news, so now they only get Milk Bone treats.  After medication and IV fluids, Gigi made a full recovery in a matter of weeks. . . Read More

Margaret Davey | PetFirst policyholder and proud pet parent of Gigi and Skipper

Recently, he was diagnosed with intervertebral disc disease, requiring an MRI, neurological treatment, physical therapy, acupuncture, and medications.  If it were not for the PetFirst reimbursements, I don’t know how we would have paid all of these bills and helped our little beagle get better. Read More

Jo Cunningham | PetFirst policyholder and proud pet parent of Bud

I paid the bill and brought Mojo home with instructions to watch him carefully for any symptoms.  The next day I remembered that I had pet insurance, so I called the small animal hospital.  They were very helpful, and they took my information and submitted the claim. Read More

Brenda McClanahan | PetFirst policyholder and proud pet parent of Mojo

She slipped out of my arms. I wanted to die. I rushed her to the vet and x-rays revealed a broken leg. What followed was a nightmare... Read More

Elise Popowitz | PetFirst policyholder and proud pet parent of Bug

The cost would have been overwhelming to us if not for our PetFirst Pet Insurance. It was so easy to submit the claim, the customer service representatives were very kind and helpful. Read More

Peggy Adams | CEO of the Peggy Adams Animal Rescue League

Frequently Asked Questions

Am I limited to a list of veterinarians in a network?

Not at all. You’re free to use any licensed veterinarian in the United States, including emergency animal hospitals and specialists.

Do you cover cruciate surgeries?

With PetFirst, cruciate issues are covered for the life of your pet after a 12-month waiting period for our pet insurance plans. We’ll help alleviate your pet’s pain by covering costs for bi-lateral cruciate and recurring cruciate injuries for your pet’s entire life, provided there aren’t any lapses in coverage.

If your pet had a cruciate injury during one policy year, then another in a subsequent policy year and the injury in question is unrelated or secondary to the previous injury, it’s covered, granted it was not pre-existing. If the condition is pre-existing or manifests within the 12-month wait period, it will not be covered. The condition will not be covered if it is a result of a pre-existing leg/cruciate injury on the leg in question or the opposite leg. If your pet has a cruciate injury that is pre-existing but injures another leg after the 12-month waiting period, it will not be covered.

Do you cover routine wellness care?

We do! However, coverage for routine care isn’t included in our pet accident & illness plans by default. It’s simple to add a Routine rider for an additional fee. Visit our Routine Wellness Care Coverage page for more information.

Do you cover the costs of euthanasia?

PetFirst is committed to being your advocate through all phases of your pet’s life, including euthanasia due to illness and injury if it becomes necessary. The only exception to this is if your pet is euthanized due to a chronic or pre-existing issue.

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