Did you know PetFirst was co-founded by the former CEO of the Kentucky Humane Society? It’s true! PetFirst has a unique, first-hand understanding of the adoption process from a humane perspective and our Pet Insurance plan and coverage options are designed to integrate seamlessly with your current adoption process.
The shelter provides new pet owners with pamphlets and information about activating the pet insurance included with their adoption.
Adopter activates their 30-days of pet health coverage, which begins immediately. No 14-day wait period!
After the 30-days of coverage, the pet owner has the opportunity to renew the pet insurance plan.
Protecting your adopted pets is simplified with PetFirst Pet Insurance coverage for new adopters. Partnering organizations receive a free Shelter Starter Kit, which contains essential materials for your adopters, as well as items the facility can use to help to fulfill it’s pet-loving mission.
The exclusive PetFirst Shelter & Rescue Starter Kit includes:
My pup Sherbert got Parvo Virus within the first week of adopting her. Luckily the humane society provided a 30 day trial of PetFirst.. I extended it and... it’s the best thing I have ever done. Read More
Bryanna | Pet Parent to Sherbert and Porkchop
During the recent freezing temperatures and snow storms, Morgan found himself in a situation which required fire and rescue workers to save his life. During a weekend trip to Long Island Morgan and his fur-brother Charlie ventured away from us. Read More
Fred Rogers | PetFirst policyholder and proud pet parent of Morgan and Charlie
The cost would have been overwhelming to us if not for our PetFirst Pet Insurance. It was so easy to submit the claim, the customer service representatives were very kind and helpful. Read More
Peggy Adams | CEO of the Peggy Adams Animal Rescue League
Yes. When your pet is insured with a PetFirst pet insurance policy, they will have continuous coverage of any hereditary and congenital conditions that manifested in a previous policy year. If a hereditary, congenital, or chronic condition and/or its symptoms are noted by your veterinarian before your enrollment, they are considered pre-existing and will not be covered by your PetFirst pet insurance policy.
Yes. We have less than a 25 hour waiting period for accidents (midnight EST next day). For example, if you sign up on Monday, and your cat falls out of a tree on Tuesday, you can take her to the vet and be reimbursed for her care.
There’s a 14-day waiting period for illnesses. If your puppy develops an ear infection, and you’ve been a policyholder for more than 14 days, we’ll be able to help you cover the associated costs.
Please note, there’s a 12-month waiting period for cruciate ligaments and disc disease.
We base pricing on the attending veterinarian’s best estimate of the pet’s age.
We’ll request all the medical records available for your pet when you submit your first claim. Once we have your pet’s veterinary records and adoption paperwork, we’ll work with you and your veterinarian to figure out what pre-existing conditions your dog or cat may have.
We accept Visa, Mastercard, Discover, and American Express. Your premium will be charged to your credit card or auto-drafted from your bank account each month.
Yes! As long as it wasn’t considered pre-existing when you enrolled, it’s covered.
Is your organization interested in partnering with PetFirst Pet Insurance? Are you already a partner and need to reorder brochures or marketing materials? Fill out the form below and we'll get right back to you!