Policy Archives | PetFirst

Policy

How do I know when my policy is expiring or about to renew?

Select “Policies” in the menu of your MyPets account. Desktop users should…

by Nick
5 months ago

What does my policy cover?

We would love to be able to have a comprehensive…

by Nick
5 months ago

Where can I find the details of my policy?

Once logged into the MyPets portal, select “Policies” in the menu.…

by Nick
5 months ago

How do I add a pet to my policy?

One of our Customer Service representatives will be happy to…

by Nick
5 months ago

What PetFirst’s customer care commitment?

We strive to help provide you with a helpful, humane…

by Nick
5 months ago

What is MyPets? How do I manage my account online?

MyPets is PetFirst's policy management system. It allows you to…

by Nick
5 months ago

Can I upgrade or downgrade my plan coverage?

Yes, you can! If you decide to upgrade, you'll be…

by Nick
5 months ago

Can I change my deductible? Are there penalties for doing so?

Feel free to change your deductible as often as once…

by Nick
5 months ago

After I enroll can I change my deductible or reimbursement level?

Absolutely! You can raise or lower your deductible or reimbursement…

by Nick
5 months ago

What is a deductible, and how does it work?

A deductible is the amount of your veterinary bill that…

by Nick
5 months ago

Why didn’t I get my policy documents in the mail?

PetFirst is committed to being as green as possible, so…

by Nick
5 months ago

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