Claims Archives | PetFirst

Claims

What documents do I need to file a claim?

PetFirst needs the following information in order to process your…

by PetFirst
11 months ago

What is the status of my claim?

You can check your claim status by selecting “Claims” in…

by PetFirst
11 months ago

How long will my first claim take to process once I file it?

At PetFirst, we strive to get your claim processed within…

by PetFirst
11 months ago

How do I get paid when my claim has been approved?

Keep an eye on your mailbox! We'll send you a…

by PetFirst
11 months ago

How is reimbursement calculated?

We calculate your reimbursement based on your veterinary bill. Once…

by PetFirst
11 months ago

Where can I get a claim form?

You can download a claim form here, or you can call…

by PetFirst
11 months ago

How can I contact PetFirst about a claim?

If you have questions, please call our Customer Service team…

by PetFirst
11 months ago

What should I expect after filing a claim?

The PetFirst way is to keep our lines of communication…

by PetFirst
11 months ago

Should I bother to file a claim if my bill is less than my deductible?

Yes. Since our deductible is on a per incident basis,…

by PetFirst
11 months ago

What should I expect in the event of an accident or illness?

If the unfortunate happens, we want to reduce your stress…

by PetFirst
11 months ago

Is there a waiting period before my coverage starts?

Yes. We have less than a 25 hour waiting period…

by PetFirst
11 months ago

How do I file a claim?

You have the option to submit your claim via MyPets online portal,…

by PetFirst
11 months ago

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