Billing Archives | PetFirst

Billing

I’ve decided we no longer need coverage for my pet. How can I cancel my policy?

We would hate to see you go, but you are…

by PetFirst
12 months ago

Can I add an additional phone number to my account?

In your MyPets account, select “Account” in the menu, then select…

by PetFirst
1 year ago

How can I make a missed payment?

Click “Payment Settings” in the menu of your MyPets account. To…

by PetFirst
1 year ago

What happens if an insured pet is given away or changes owners?

We'll be happy to help you transfer coverage to a…

by PetFirst
1 year ago

Will my premium increase over the life of my pet?

When we set your premium, it will be partially based…

by PetFirst
1 year ago

How do I renew my policy if it has expired?

Give us a call at 855-270-7387, and one of our…

by PetFirst
1 year ago

Will my policy automatically renew each year?

Yes. Your policy will renew each year unless we don't…

by PetFirst
1 year ago

How do I pay for pet insurance?

We accept Visa, Mastercard, Discover, and American Express. Your premium…

by PetFirst
1 year ago

How do I update my billing and contact information?

The easiest way to update your billing and contact information…

by PetFirst
1 year ago

When will my payments be charged?

Monthly Paying Policyholders: Your billing date is the same day…

by PetFirst
1 year ago

How does the online-only discount work?

The $10 off discount only applies to purchases made on…

by PetFirst
1 year ago

What payment methods do you accept?

We accept debit and credit cards — Visa, Mastercard, Discover,…

by PetFirst
1 year ago

What is the 14-day money back guarantee?

At PetFirst, we strive to make pet health insurance coverage…

by
1 year ago

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