Billing Archives | PetFirst

Billing

I’ve decided we no longer need coverage for my pet. How can I cancel my policy?

We would hate to see you go, but you are…

by PetFirst
10 months ago

Can I add an additional phone number to my account?

In your MyPets account, select “Account” in the menu, then select…

by PetFirst
11 months ago

How can I make a missed payment?

Click “Payment Settings” in the menu of your MyPets account. To…

by PetFirst
11 months ago

What happens if an insured pet is given away or changes owners?

We'll be happy to help you transfer coverage to a…

by PetFirst
11 months ago

Will my premium increase over the life of my pet?

When we set your premium, it will be partially based…

by PetFirst
11 months ago

How do I renew my policy if it has expired?

Give us a call at 855-270-7387, and one of our…

by PetFirst
11 months ago

Will my policy automatically renew each year?

Yes. Your policy will renew each year unless we don't…

by PetFirst
11 months ago

How do I pay for pet insurance?

We accept Visa, Mastercard, Discover, and American Express. Your premium…

by PetFirst
11 months ago

How do I update my billing and contact information?

The easiest way to update your billing and contact information…

by PetFirst
11 months ago

When will my payments be charged?

Monthly Paying Policyholders: Your billing date is the same day…

by PetFirst
11 months ago

How does the online-only discount work?

The $10 off discount only applies to purchases made on…

by PetFirst
11 months ago

What payment methods do you accept?

We accept debit and credit cards — Visa, Mastercard, Discover,…

by PetFirst
11 months ago

What is the 14-day money back guarantee?

At PetFirst, we strive to make pet health insurance coverage…

by
11 months ago

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