How do I update my billing and contact information? | PetFirst

How do I update my billing and contact information?

by PetFirst Pet Insurance
10 months ago

The easiest way to update your billing and contact information is through your MyPets account. If you do not have a MyPets account, simply call us at 866-937-7387 Monday through Friday, 8 am to 9 pm or Saturday 11 am to 5 pm EST, and we’ll help update your information in our system.

In MyPets, select “Account” in the menu, then select the “Edit Account Info” button. Here, you can update your name, email address, or phone numbers. In order to update your address, you will need to call 866-937-7387 and speak with a Customer Service representative. Because our pet insurance policies are based on the age, breed, and location of the pet, a change in address can cause a change in the price of your policy, and a revision to your policy will need to be made.

For billing information, log into your MyPets account and click “Edit” next to the billing information heading and make the necessary changes.

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