How do I update my billing and contact information? | PetFirst

How do I update my billing and contact information?

by PetFirst Pet Insurance
6 months ago

The easiest way to update your billing and contact information is through your MyPets account. If you do not have a MyPets account, simply call us at 866-937-7387 Monday through Friday, 8 am to 9 pm or Saturday 11 am to 5 pm EST, and we’ll help update your information in our system.

In MyPets, select “Account” in the menu, then select the “Edit Account Info” button. Here, you can update your name, email address, or phone numbers. In order to update your address, you will need to call 866-937-7387 and speak with a Customer Service representative. Because our pet insurance policies are based on the age, breed, and location of the pet, a change in address can cause a change in the price of your policy, and a revision to your policy will need to be made.

For billing information, log into your MyPets account and click “Edit” next to the billing information heading and make the necessary changes.

Ready? Start your free quote



Tags




You May Also Like...

Hovan’s Story: An Elbow Dysplasia Diagnosis

Thank you to pet parent Lindsay for allowing us to…

by PetFirst
2 days ago

Help Clear the Shelters Day on Saturday, August 18

This weekend on Saturday, August 18 is Clear the Shelters…

by PetFirst
2 days ago

Celebrate National Spoil Your Dog Day

It’s National Spoil Your Dog Day! Although it seems like…

by PetFirst
1 week ago

Start your free quote.

What is your pet's name?

Get My Free Quote Get Quote
855-270-7387

Customer Support


Blog
About Us Partnerships Email Us