How long will my first claim take to process once I file it? | PetFirst

How long will my first claim take to process once I file it?

by PetFirst Pet Insurance
10 months ago

At PetFirst, we strive to get your claim processed within ten to fourteen days after we receive all the documentation needed from you. If it’s your first claim, we’ll need your pet’s complete medical history, as well as notes from all the veterinarians your dog or cat has visited previously, like specialists or veterinarians you no longer see, or visits to emergency animal hospitals. This can take ten to fourteen days depending on where you live and how much information is available. Once we have your pet’s records on file, we’ll start the reimbursement process.

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