How do I know when my policy is expiring or about to renew? | PetFirst

How do I know when my policy is expiring or about to renew?

by PetFirst Pet Insurance
2 years ago

Select “Policies” in the menu of your MyPets account. Desktop users should see policy information below their policy number. Mobile users will need to click the “View Details” link on the “Policies” page. You can view the expiration date of your pet’s policy. PetFirst will notify you via email 30-60 days prior to your policy renewal date (varies by state regulations) and will automatically renew your policy in order to prevent a lapse in coverage. You should see a pending policy in your “Active” policies tab prior to the renewal date.

If you have not set up a MyPets account, refer to your policy packet received via email or mail. If you did not receive your policy packet, give our Customer Service representatives a call at 866-937-7387, and they can give you the details!

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