PetFirst Testimonial of the Month: February 2015 | PetFirst

Clinker the Dog Tears Hind-Leg Skin & Undergoes Expensive Vet Surgery

by PetFirst
5 years ago

In May of last year, my dog Clinker and I were hiking through the woods.  She leaped off of the path to chase something and got hung up on a branch, creating a 10-12 inch skin tear down the inside of her hind leg.  We rushed her to the vet, who was a bit wide-eyed at the damage, later confessing to me that she tried to hide how bad it looked.

The staff had quite a time removing the broken pieces of the branch that were lodged under her skin, but Clinker was sewed back up and good as new within a few weeks.

I had heard from numerous pet owners that their pet insurance didn’t cover any claims that they had made, so I had never considered getting it until my new neighbors told me about PetFirst and how it had almost completely covered their dog’s injury bills.  Considering that I had a dog who would chase a deer to day’s end, I reconsidered my views on pet health insurance.  Months before her accident, I took the leap and signed Clinker up with PetFirst.

In the end, her vet bills were over $800, but we received 90% back less our $100 deductible.  Not only did PetFirst make good on their coverage claims, but the process and paperwork were well explained, easy to follow, and the reimbursement was prompt.

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