Did you know? Every 6 seconds a pet owner is faced with a vet bill of more than $1,000. Use any licensed vet or clinic. No vet exam required for coverage. Enroll online & save!
Whether you have questions about a claim, want to learn more about enrolling your cat or dog in a PetFirst pet insurance policy, or need more information about an existing plan, our friendly representatives are here to help you get on the right track. Call us, send us an email, write us a letter, or reach out via social media and we'll get back to you as soon as we can.
Call Center Hours:
Monday-Friday, 8 am - 9 pm EST
Saturday, 10 am - 6 pm EST

Phone:
For Customer Service dial 1-866-937-7387, option 2

Fax:
877-281-3348

Mail:
PetFirst Pet Insurance
One Quartermaster Court
Jeffersonville, IN 47130

Emails:

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