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PetFirst Careers

Want up to the minute information on career opportunities at PetFirst?

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If you're looking for a career where you'll be able to help people give the best care to their four-legged family members, the team at PetFirst is always seeking exceptional people. As a fast-growing pet insurance company, we are committed to delivering outstanding service and professionalism to our policyholders. Our culture offers a fun, positive and supportive work environment for each and every one of our associates. Our entrepreneurial mindset encourages innovation and empowers employees to grow and learn on the job.

We offer industry-leading benefits including:
  • Competitive pay
  • Medical, Dental, Vision and Life Insurance-all offered without a wait period
  • 401(K) plan with company match
  • Business casual and casual attire every day
  • Holiday Pay
  • Paid PTO (personal time off)
  • Fun money reimbursement for recreational or personal developmental activities
  • Pet insurance for one or more of your furry family members
  • Pet adoption reimbursement
  • Bring your pet to work
  • Eligibility for service and performance awards

Our office is in Jeffersonville, Indiana, minutes away from beautiful downtown Louisville, Kentucky, one of America's best cities for professionals. PetFirst is headquartered in Water Tower Square.  Buildings within Water Tower Square are laden with history and character and were originally part of the Ohio Falls Car and Locomotive Company established in 1864.

If you're excited to begin your journey with PetFirst, please do the following:
 

Claims Coordinator/Adjudicator

The Claims Coordinator/Adjuster will be responsible for interpreting, coding and understanding medical terminology in relation to diagnoses and procedures on more complicated claims within coverage.

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Customer Experience Supervisor

The Customer Experience Supervisor oversees daily responsibilities of department personnel and processes. The Customer Experience Supervisor will be responsible for overall customer experience.

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Inside Sales Representative

Will work directly with pet parents to provide solutions for their pet insurance needs in a call center environment.

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Sales Agent (Part-Time/Weekend)

Will work directly with pet parents to provide solutions for their pet insurance needs in a call center environment. Will manage and optimize inbound calls and other leads to increase policy sales.

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