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PetFirst Careers

Want up to the minute information on career opportunities at PetFirst?


If you're looking for a career where you'll be able to help people give the best care to their four-legged family members, the team at PetFirst is always seeking exceptional people. As the fastest-growing pet insurance company in North America, we are committed to delivering outstanding service and professionalism to our policyholders, and the basis of that is a fun, positive, supportive work environment for each and every one of our associates. Our entrepreneurial culture encourages innovation and empowers employees to grow and learn on the job.

We offer industry-leading benefits including:
  • Competitive pay
  • Medical, Dental, Vision and Life Insurance
  • Retirement plan with company match
  • Business casual and casual attire every day
  • 10 paid holidays
  • Paid PTO (personal time off)
  • Fun money reimbursement for recreational or personal developmental activities
  • Pet insurance for one or more of your furry family members
  • Eligibility for service and performance awards

Our office is in Jeffersonville, Indiana, minutes away from beautiful downtown Louisville, Kentucky, one of America's best cities for professionals. PetFirst is headquartered in a renovated antebellum building laden with history and character--it was the home office of Quartermaster General Montgomery Meigs immediately following the Civil War!

If you're excited to begin your journey with PetFirst, please do the following:

Claims Coordinator/Pre-Adjudicator

The Claims Coordinator/ Pre-Adjudicator will be responsible for procuring veterinary records and information. Printing and organizing the records to ensure all required documentation has been received

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Inside Sales Representative

Will work directly with pet parents to provide solutions for their pet insurance needs

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Customer Service Representative

Will work directly with pet parents to provide solutions to their pet insurance needs and act as a liaison for internal departments such as claims, billing and sales.

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