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Careers

If you're looking for a career where you'll be able to help people give the best care to their four-legged family members, the team at PetFirst is always seeking exceptional people. As the fastest-growing pet insurance company in North America, we are committed to delivering outstanding service and professionalism to our policyholders, and the basis of that is a fun, positive, supportive work environment for each and every one of our associates. Our entrepreneurial culture encourages innovation and empowers employees to grow and learn on the job.

We offer industry-leading benefits including:
  • Competitive pay
  • Medical, Dental, Vision and Life Insurance
  • Retirement plan with company match
  • Business casual and casual attire every day
  • 10 paid holidays
  • Paid PTO (personal time off)
  • Fun money reimbursement for recreational or personal developmental activities
  • Pet insurance for one or more of your furry family members
  • Eligibility for service and performance awards

Our office is in Jeffersonville, Indiana, minutes away from beautiful downtown Louisville, Kentucky, one of America's best cities for professionals. PetFirst is headquartered in a renovated antebellum building laden with history and character--it was the home office of Quartermaster General Montgomery Meigs immediately following the Civil War!

If you're excited to begin your journey with PetFirst, please submit your cover letter and resume for consideration to careers@petfirst.com.

Customer Service Team Lead

The Customer Service Team Lead will be responsible for providing quality customer service solutions through the daily management of a team of call center associates.

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Sales Team Lead

The Sales Team Lead will be responsible for providing optimal sales performance within PetFirst’s call center.

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Inside Sales Representative

Will work directly with pet parents to provide solutions for their pet insurance needs

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